Support
Frequently asked questions
Does the app change my phone's GPS?
No. It changes the location used inside the app, in the map cards you share and in the photos you export. Other apps keep receiving your real location from iOS.
No. It changes the location used inside the app, in the map cards you share and in the photos you export. Other apps keep receiving your real location from iOS.
How do I share a location?
Search or tap the map, tap Set as My Location, then Share. The link opens as a map card in iMessage, WhatsApp, Mail and most other apps.
Search or tap the map, tap Set as My Location, then Share. The link opens as a map card in iMessage, WhatsApp, Mail and most other apps.
How do photo tags work?
Photos you take or import can get a visible place label and, optionally, the place's coordinates and your chosen date written into the photo's EXIF/GPS metadata. Nothing is uploaded; processing happens on your device.
Photos you take or import can get a visible place label and, optionally, the place's coordinates and your chosen date written into the photo's EXIF/GPS metadata. Nothing is uploaded; processing happens on your device.
Weather or sun times are empty.
They need an internet connection. Try again in a moment, or pull down to refresh.
They need an internet connection. Try again in a moment, or pull down to refresh.
I bought Pro but it isn't active.
Open Settings in the app and tap Restore Purchases while signed in with the Apple Account you bought with.
Open Settings in the app and tap Restore Purchases while signed in with the Apple Account you bought with.
How do I cancel my subscription?
In the app: Settings → Manage Subscription. Or on your device: Settings → Apple Account → Subscriptions.
In the app: Settings → Manage Subscription. Or on your device: Settings → Apple Account → Subscriptions.
How do I request a refund?
Purchases are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.
Purchases are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.
Still need help?
Email us at contact@gpsfakes.com — include your iPhone model and iOS version and we'll get back to you, usually within a day. For purchase or refund questions, Apple handles billing: reportaproblem.apple.com.